At Lettercarta, we take security seriously. This policy outlines our commitment to protecting our users' data and maintaining a secure platform for book translation and processing.
1. Security Contact Information
If you discover a security vulnerability in Lettercarta, please report it to us immediately:
- Email: [email protected]
- security.txt: /.well-known/security.txt
We aim to respond to all security reports within 48 hours and provide regular updates on the status of reported issues.
2. Vulnerability Disclosure Policy
We follow a responsible disclosure policy:
- Report vulnerabilities privately to our security contact
- Provide sufficient time for us to investigate and fix issues
- Coordinate public disclosure after fixes are deployed
- We will not take legal action against security researchers acting in good faith
3. Incident Response
In the event of a security incident:
- Immediate assessment and containment
- Notification to affected users within 72 hours
- Transparent communication about the incident
- Post-incident analysis and security improvements
4. Security Best Practices for Users
To help maintain security, we recommend users:
- Use strong, unique passwords
- Enable two-factor authentication when available
- Keep their devices and browsers updated
- Be cautious of phishing attempts
- Report suspicious activity immediately
5. Contact Information
For security-related questions or concerns, please contact:
[email protected]